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Writing Task -1 (Letter for GT candidates)

Task- 1

You were hurt in a minor accident inside a supermarket and you wish to complain to the supermarket authority about that. Write a letter to the manager of the supermarket. In your letter
  • say who are you
  • give details about the accident
  • suggest how the supermarket could prevent similar accidents
Sample Answer ▼


Dear Sir or Madam,


I am a regular customer of your renowned supermarket 'Meena Bazar'. Today I am writing to you regarding a minor accident that I faced while visiting your supermarket on 22th November. I am hoping that you would take the necessary measures so that it does not happen to any other shopper.

I am Pooja Arora, a resident of the B.R.S Nagar and a loyal customer to your shop for more than 3 years. I am a lecturer at a private university and often do my shopping at your mart.

It is a matter of regret that during my last visit to your B.R.S Nagar branch, I found the frozen food area completely wet and slippery. I guess it might have happened due to the inactive freezing system or any kind of technical issue. Also, the lethargic housekeeping was responsible for it. Unfortunately, I slipped my footstep while passing that area since I did not have any idea in this regard. Although I had managed with a small injury, it could have been fatal. I noticed many elderly people shop at your supermarket and it is quite unacceptable to have such an area that can possibly cause harm to people.

I believe, Meena Bazar authority is having the best management individuals like you and you would take proper actions after getting it notified. Therefore, in the consideration of its goodwill, you should be more attentive regarding all kind of safety issues like this.

I recommend you to monitor all electronic devices more frequently with professional bodies. Also, you should take the necessary steps to hire highly skilled and proactive cleaning team.

I hope this matter deserves your sound attention. Thank you in advance for your cooperation.

Yours faithfully,

Hauten Rohni


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